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Review by cutuzov See Profile

  • Location: Ajax, ON, Canada
  • Cost: $30 per month
  • Install: about 5 days
  • Telco party Bell Canada
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I have been TechSavy customer for 4 years, but have to walk away after I moved to my new house. They was seem to unable to solve my connection problems on the new line. To get it fixed I went to the evil Sympatico for 1 month. Line was fixed, but I am being billed for there "services" cancelled 3 month ago ever since

So for 3-4 month I am a Velcome happy customer. Customer support is useful and quick. I had some problem with my IP assigned to other modem in the network. Best part is tech support honestly admit there have a something messed up on there side. I can live with provider which is working on network problem, instead of advising me how to hook modem I been using for 8 years. No stupid "reboot your comp" advices.

Issue was fixed so far. I am getting solid 4200/500

I will definitely stay with this provider, and recommend it to my friends and relatives.

Upd. half year later......same ISP

Hmm I am either lazy or there is not enough competition in this area... Anyway still buying DSL from Velcom.

member for 16.3 years, 746 visits, last login: 92 days ago
updated 9 years ago

VelcomJoe
join:2007-09-07
Brampton, ON

VelcomJoe

Member

Thank You

Thank you very much for your feedback welcome to Velcom!
VelcomMatt
Premium Member
join:2006-01-26
Brampton, ON

VelcomMatt

Premium Member

Thank you :)

Hello,

I would like to thank you for taking the time to provide an honest comment/feedback about our service. Also, we're happy to hear that everything is working well for you.

Regards,

Matthew L.