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Member review of Velcom


more information on the company
Unofficial Velcom discussion forum
Canadian Forums

Reviews:
read 21 reviews (17 positive) (3 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($31 to $38)

Review by jerrycan See Profile
UPDATED: 126 days ago
member for 139 days, 62 visits, last login: 2 days ago


Kitchener,ON
$29 per month
about 3 days
"Tech support, seamless tranisiton from Bhell, speed"
"none really."
"No reason to ever look for another ISP again."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I started residential surfing via dial-up back in 1995. I run the gamut of ISPs and connection types (dialup, cable, DSL, Bell, Rogers, third party dialup and DSL as well). Something that was consistent about all the ISPs I've dealt with in the past was disappointment. Be is shoddy tech support, bad line conditions, slower speeds, higher prices, there was always something I didn't like...

    Looking at »www.canadianisp.com/, I found Velcom. I went to their site and their offers looked great. Good introductory offer, reasonable monthly rate, high speed, and unlimited. Great! I called the sales staff and they were very knowledgeable. Detailed to me more of their services and guided me to switch over with minimal downtime from my previous ISP. The day came and everything went as expected.

    Soon I was utilizing my high speed and I had some connections issue. Their tech support was patient and helpful and eventually guided me to find out my own router was the problem. I swapped it out and now it has been great.

    So what do I get? Great price. High speed. Unlimited bandwidth. Excellent tech support. Nothing but love for this company...

    Followup comments:
    view ALL 4 comments
    VelcomMatt
    Premium
    join:2006-01-26
    Brampton, ON

    Thank you for the review and comments

    Hello Jerry,

    We would like to thank you for your detailed and informative review. Your comments are truly appreciated.

    Thanks and Regards,

    Matthew L.
    permalink · 2008-04-16 12:36:28 · Reply to this
    cutuzov

    join:2007-11-21
    L5C

    I like Velcome but.........

    A little to sweet for my taste
    permalink · 2008-04-16 20:24:19 · Reply to this
    jerrycan

    join:2008-04-03
    Kitchener, ON

    Re: I like Velcome but.........

    That was punny.
    permalink · 2008-04-17 11:42:18 · Reply to this
    VelcomMatt
    Premium
    join:2006-01-26
    Brampton, ON    		 I don't think there's such a thing as to sweet of a review
    permalink · 2008-04-23 14:28:08 · Reply to this
    Forums » comments on review of Velcom

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