 Review by Sureshot 
UPDATED: 2.2 years ago
member for 9.2 years, 2609 visits, last login: 10 days ago
 Lake Mills,Jefferson,WI
 $32 per month
 about 7 days
 "Free long distance"
 "none so far."
 "It is cheaper by far than a LAN line."
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This is part of a bundled service package.
They set up the modem, and plugged in a couple of Vtech phones to charge for at least 12 hours. I noticed the display on the phones were VERY dim after 20 hours of charging. When I picked up one of the phones, the display would disappear. I called tech support. They walked me through the same bs. Unplug the power to the phone modem, so on and so forth. I explained to them that the line is fine. I tested it with a regular phone. AFTER numerous attempts to explain that I only need a phone replacement, they made up a trouble ticket. The ticket according to the service tech showed up as "no dial tone".
Could someone explain to me why it is so difficult to make a note that the service tech gets, that simply explains a freaking battery needs to be replaced???
Obviously he did not have phone replacements. He had to go back and pick up some more VTech phones which I now have to charge for another 12 hours.
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