Review by blamblam
Good "you get internet"
- Location: Concord,Contra Costa,CA
- Business customer
- Cost Contract price not specified.
Bad "turn it off? not so fast. for 60 days you still have to pay"
Overall "AVOID... It is pretty much a scam."
|Pre Sales information:|
Value for money:
(ratings below consensus)
When you sign the agreement, there is a link to a web site. So they say you are agreeing to what is on the paper you are signing *AND* whatever they have or put on the web page (how is this legal to have a contract be something as changeable as a web page?)
So then when you call up to cancel, they say "GOTCHA!!! WE ARE GOING TO CHARGE YOU FOR 60 DAYS!!!" and you say "Wha?" and they say "BECAUSE YOU SIGNED!!! YOU SIGNED!!! and you say "This simple document that says you are going to turn on service?" and they says "HA HA HA HA... you missed the web page link!!! It is 20 pages of stuff that is not actually in the contract you signed, but is on a web page!!! HA HA HA!!! SO PAY US FOR 60 DAYS".. and you say "But my service is off, how are you charging me for it?" and they say "HA HA HA HA HA"
Avoid Comcast Business Class... should be called Nigerian Business Class.
member for 1.4 years, 2 visits, last login: 1.4 years ago
lodged 1.4 years ago