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Review by Storm97 See Profile

  • Location: Evanston, Uinta, WY, USA
  • Cost: $60 per month
  • Install: about 1 days
Great Speeds, Fair Price
Tech Support not very knowledgeable about outages, plant work
Pretty good service, when it works
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

Allwest bought out Windjammer Communications here in Evanston, and the migration was pretty painful. Allwest already had fiber laid in 1/2 the city, and in buying up the cable plant portion, they are now the only option besides DSL for "high speed" internet.

We had a solid 3 weeks of intermittent to no connection at all, and then random outages as they changed equipment in the head-end (including a 24 hour outage for half the city). To compensate, they did up me to the 20MB package for free for 3 months (had the 10MB prior). Now that they have the kinks worked out, the service is pretty solid. The local office staff are awesome, and on top of things; it's getting through to them directly that is the tricky part.

All in all, it's a premium service at a premium price but I can't go any other way without a serious reduction in speeds so for the money, it's a pretty good option.

member for 20.9 years, 2233 visits, last login: 2.7 years ago
lodged 11.2 years ago