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 Review by jlp09550 
Posted: 292 days ago
member for 2.8 years, 159 visits, last login: a few hours ago
 Abbeville,Vermilion,LA
 Contract price not specified.
 "Excellent quality, reliability, equipment, and pricing!"
 "Technicians (setup/in-home service) aren't knowledgeable."
 "Exellent company, but needs to train their techs better!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
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We have had DirecTV for years now. (possibly 8 years?)
We first got it when we were shut off from our previous land-satellite provider. We used an antenna with local channels only until we received an offer from DirecTV in the mail. It was an incredible offer at the time--don't remember what it was exactly though.
After we signed up, we opted to have service self-installed by one of our cousins. They set it up perfectly (they were better than today's techs) and we were up and running in a day. Severe weather-- even hurricanes-- passed and service went uninterrupted! Amazing, isn't it?
Anyhow, once we lost our home in Hurricane Rita, we called and had our DirecTV service moved to my grandma's house. They set service up in two rooms in an excellent time and manner. (but, of course, we KNEW the tech!) We were up and running within a few hours. (and this was fresh wiring)
Months passed and we finally got our own home again. We called DirecTV AGAIN to have them move the service AGAIN. At first, they declined because we had just recently requested a move, but they approved it since we were Hurricane Rita victims-- which, shall I say, required us to talk to a manager in order to get it moved over.
Again, service was installed and up within hours.
The only bad experiences I've had were when we required calling them to come and fix our equipment because of a power surge. (we weren't getting the correct things on our receiver) The technician told us it was because our phone line was simply not plugged in. Bull. We called and they reprovisioned our service and sent a new receiver. After which, we were fine and dandy. The tech who came, though, got off with a dire warning as far as I was told.
That's all for my DirecTV review. I'll be with them until cable is available. 
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DIRECTV
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