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 Review by David 
Posted: 36 days ago
member for 7.4 years, 4032 visits, last login: a few hours ago
 Granite City,Madison,IL
 Contract price not specified.
 "Great channel selection,"
 "Tech support can be hit or miss"
 "Works, and works well for a dual reciever"
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Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
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Service worked on the day it was installed, only had to call repair about 2x that I can remember. The first guy stated I needed a new head unit and told me it would be $400 to replace. When I called back to cancel my service (I have been out of contract) they seemed to be more responsive in helping me. Main problem was the unit was stuck at like 75% on it's reload status (we lost power for a bit, and the main unit didn't want to reload completely). When I called back they stated that unit just needs it's memory jogged a bit, they had me go in and change the transponder to another channel and change it back, It worked and it came back up.
Cancelling and adding service via DirecTv is easy to do as well as upgrading and downgrading your service pkg. Right now the price is at $65/month, but I am shopping the competition to see what's available as well as channel selection.
Still for the years I have had it 2004-Now it's been rather reliable. I have at most only had 2 outages (minus the power outages) that was because of the service. Not bad for a 5 year run.
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DIRECTV
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