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Review by Timmn See Profile

  • Location: Tinley Park, Cook, IL, USA
  • Cost Contract price not specified.
Since they changed the dish, I've had no problems at all, not even rain fade.
Price goes up every year.
They are still cheaper than Comcast.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:

I have the HD Choice package with the H24-100 box and the HR24-100 DVR. I don't know what the advertised price is, but they are currently charging me $98.98 a month.

I was having a lot of problems with rain fade, but then the whole system went out during a thunderstorm. Even though I didn't have their "protection" package, they came out and replaced the dish and both the old HD box and the DVR with the H24 and the HR24, and didn't charge me.

However, their yearly price increases are bad, and they are quickly getting to the point where I can no longer afford them, so when this next price increase starts, I will be calling to cancel.

UPDATE: When they raised my Monthly bill to $120/month, I cancelled the service. The DirecTV CSR was great, she just asked me why I wanted to cancel, and when I said that I could no longer afford it, she offered a number of ways to reduce my bill. When I said "No" there was no argument, she cancelled the service.

They sent me boxes to return their equipment, and I did.

member for 23.9 years, 1120 visits, last login: 4.2 years ago
updated 9.4 years ago


lmart
@ntelos.net

lmart

Anon

Bad service

As of jan 10th I am still without service since jan 7th and not scheduled to get fixed until jan 13 I have called everyday to no avail this is the worst company I have ever dealt with if your thinking of using direct tv don't do it they run to get you installed but when something goes wrong that not their problem this is not the first time it has happened and I've only had the service 6 months two outages and 2 times taking too much money out of my account is too much and customer service what a joke just my two cents worth