 Review by DFWDraco76 
UPDATED: 2.2 years ago
member for 8.7 years, 2736 visits, last login: 86 days ago
 Dallas,Dallas,TX
 $89 per month
 about 17 days
 "Much faster than regular DSL!"
 "none yet as far as the internet connection goes"
 "Great alternative for those people that can't get Elite DSL or FIOS"
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Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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Written on 8/23/07:
Note the $89 is for U200 + Elite Internet (6/1). No contract, and 1 year of movie channels for free.
I live in an apartment and couldn't get "Elite" DSL before - the lines just couldn't handle the speed. FIOS was not an option, and Time Warner was fast but so unreliable I didn't want to have to depend on it. AT&T's U-verse DSL is clocking in around 5.5Mbps download and .8-.9Mbps upload. (compare that to the 2/.4 approx I was getting on "Pro" traditional DSL) I can VPN into work and RDP to my desktop, and it's just like being there - no lag at all.
The TV portion leaves something to be desired... Actually the programming, channels, VOD, etc. are all really good - much better than what I had with DirecTV previously, but the DVR pretty much sucks. I've had a DIrecTivo box for years, so I'm spoiled. Unfortunately the UVDVR feels like an alpha or beta product. I've gotten one software update since my 8/3/07 install and that did seem to speed the menus up, but it's got a long way to go.
The sales guy that signed me up told me several lies... No "whole home DVR" yet - hopefully sometime next year. No interactive U-bar yet - I've heard maybe next month but I'm not holding my breath. Several other features he told me were available right now but aren't - that's why I rated them low on the pre sales info.
My install was problematic. Initially they didn't have my particular apartment building in their system, so the girl that took my order just stuck it on somebody else's apartment! They showed up the first time and had a different phone number - and didn't even have my apartment number. So once they fixed their back end system they put in a new order and came out a second time for an install. That went mostly fine, except for one STB we tried to get up and running on HPNA (via the phone line). Any time the installer touched a wire though it would knock the other TVs and internet offline. It took him nearly 10 hours to get us up and running (ended up with coax to that one TV). Thus the lower rating for install.
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