 Review by ebaykeith 
Posted: 2 years ago
member for 6.2 years, 1289 visits, last login: 4 days ago
 San Ramon,Contra Costa,CA
 $64 per month
 about 6 days
 "Awesome channel line up, 1MB Upload Speeds on DSL, NO TECH or SVC CHARGES EVER!!"
 "Took a few hours to set up, but the quality was worth the wait. Not available everywhere."
 "Great product!!!"
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)
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First Day with Uverse.
I just got AT&T U-Verse (U400 package). Install took a while (pretty much most of the day), but the techs won't even leave until everything is working perfectly and you completely understand how to use the service.
So far, my speed tests for DSL have been 5600+ down, and 900+ upload (yes I am getting just barely under 1MB upload. Incredible)
I have more channels than I ever dreamed of (like around 300), and HD to boot.
I also like that if anything goes wrong, I just call, they fix, no charge, EVER!!! Finally doing something right and just giving the customer service, with no hastle. I like that.
Followup comments:  etaadmin
join:2002-01-17
Dallas, TX
| Is this the same uverse I had ??? Wow,
Your review is the complete opposite of my experience with uverse. Pixelation, lockups, digital artifacts and software bugs are among the 'few' problems I had with uverse.
I was intrigued by your review but by reading your profile I found the answer.
quote:
IT employee at ATT, as well as, a subscriber of ATT services. My goal is to use the products we provide our customers and identifying improvements so they can be the best products available.
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eric_n_dfw
join:2001-10-22
Euless, TX
 ·EarthLink
 ·AT&T U-Verse
| Re: Is this the same uverse I had ??? Actually, my UVerse TV quality is great and internet connections are rock solid and full speed. My only beef is the crappy DVR software. See my review for details. I do have a co-worker in an older neighborhood that had pixation issues with it though. My theory is that the TV quality is highly dependent on the copper between the VRAD and your house. | |
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heights houston
@sbcglobal.net
| artifacts are nearly unwatchable i noticed something peculiar with uverse's image quality when i first installed it on my 50" standard def rear view projection. the picture looked really pixely, like a low quality streaming video you often find online. it wasn't so terrible to not use the service, but cable's quality was far sharper.
i recently bought a 65" dlp and can finally watch hd channels. the uverse receiver outputs both in 720p and 1080i and i've fiddled around with both. at 1080i the audio desyncs with the video by a fraction of a second and makes any type of speech unbearable.
anyways, with uverse, neither signal is watchable. both produce huge screen encompassing artifacts and essentially blur the whole picture to the point where you'd either throw up or pass out. in fact watching standard def channels looks just as good if not better than their hd counterparts.
i dont know if its because my signal is too poor for an hd stream or if god just hates me, but for me, uverse's picture quality is infinitely worse than even the worst comcast service quality | |
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