 Review by Hookem99 
UPDATED: 66 days ago
member for 1.1 years, 346 visits, last login: a few hours ago
 Pflugerville,Travis,TX
 $169 per month
 about 12 days
 "Great price, Great internet, Good HD picture, No contract"
 "Only 4 total streams lacks most others"
 "Great product, great value, but not for everyone"
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Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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I ordered U400 TV and Max(10/1.5) internet.
From order to install, all the reps were very friendly and helpful. I did have to contact tech support after install, and the tech canceled my appointment. They did call and try to reschedule.
The internet is extremely fast and stable. Much more so than my prior 10/1 cable connection. I do not like the fact that the residential gateway is a 'all in one'. I would prefer to use my own router. With only a 4 port if you wire your receivers Cat5 rather than RG6, there is no room for other LAN components.
The TV area is were my biggest issues are. I have been using Uverse TV for one week. Coming from DirecTV, my expectations were high. Uverse has a great HD picture, comparable to DTV. However, I am going to cancel the TV portion of Uverse, only because of my personal preference. With DTV I have 2 HD TV's and 2 DVR's that I use regularly. I also record 1 or more HD programs while watching other HD programs quite often. I can not do this with Uverse yet. I also use my Over The Air antenna often. Uverse does not support this. I did have some issues with the DVR. Over the week I have had it, I scheduled 5 shows to record. Only 2 actually did. I also had to reset the unit often to get it to work. I do not believe these issues to be service related, as im sure I got a bad unit, which is not the fault of ATT. Uverse is a great option for a home with lite HD and DVR use, but at this point, it is not for me. I will not hesitate to switch back if they offer more HD streams and channels, which I am sure is in the future.
I did not purchase Uverse voice. However I would love to try it if the price were to fall in line with other VOIP company's. $40/mo seems a bit steep for VOIP service.
Overall, I have been very happy with the general experience of Uverse. I would recommend anyone to try it and form your own opinion.
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