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Member review of AT&T U-Verse


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Reviews:
read 327 reviews (231 positive) (26 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$127 per month avg ($30 to $264)

3 year trend

Review by ILpt4U See Profile
UPDATED: 108 days ago
member for 3 years, 718 visits, last login: a few hours ago


Lisle,Dupage,IL
$84 per month
about 100 days
"Consistent. Good Price Point."
"Inconsistent Availability"
"TV and Internet. Works Well."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·AT&T Yahoo
    ·magicjack.com
    Update 5 August 2009:
    Due to unforeseen circumstances, I had to move to a different location. One that is closer to the FTTN U-Verse VRAD, but is not U-Verse "green"/Available. So I am going back to AT&T DSL. For now, will be terminating my U-Verse service. It was awesome while I had it, and if/when I get my new place turned "green"/Available, will be ordering it once again.

    Highly recommend U-Verse to any & all that can order it.

    Update 8 June 2009:
    No issues to report with my U-Verse. Works great.

    The powers that be though have still not turned any other other units at my complex "green," despite the fact that I have been in service for 9+ months. I see Comcast vans at the complex almost daily... Grrrrr.

    Original Review:
    I must preface my review by saying I'm a U-Verse Tech, so it is probably biased.

    I am counting my "order" time from when I started trying to order to when I was actually installed. My apartment was a false "red" and it took some time to get it turned "green". Then I had to be home for the install.

    I am on the regular 25/2 U-Verse VDSL Profile (FTTN). I have a Max available down rate of ~60 Mbps.

    I have U200, HD, and the Sports Package for TV. I have Elite (6/1) Internet. I just have the double play (no U-Voice) from AT&T. Don't have any issues with the TV or the Internet. I am considering upgrading the Internet up to Max (10/1.5), but I haven't decided one way or the other.

    The install was a breeze -- I'm a U-Verse installer myself any one of my coworkers came out to install me and we had it up in almost no time.

    My listed price up there is after all taxes and fees. My bill is 84 and change. All in all I like the service.

    I just wish the powers that be would turn the rest of my building "green" so I could refer my neighbors

    Followup comments:

    Newby

    @smurfit.com

    Geneva, IL and interested in feedback on U-verse service

    I'm looking at the U-verse bundle (TV, Internet and phone). I currently have ATT phone and internet (Directv for TV). Looking at doing the complete switch to U-verse. Seeing if anyone has any feedback regarding their experience with U-verse???

    ILpt4U
    Premium
    join:2006-11-12
    Lisle, IL
    ·AT&T Yahoo
    ·AT&T U-Verse
    ·magicjack.com

    Re: Geneva, IL and interested in feedback on U-verse service

    I'll admit I am biased, but I love U-Verse. Had very good experiences.

    And your local techs out of St Charles know their craft well & do good work.

    If you have any specific questions, feel free to post @ either the U-Verse board here: »AT&T U-verse
    Or check out »www.uverseusers.com
    Forums » comments on review of AT&T U-Verse


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