Review by delltechkid 
UPDATED: 82 days ago
member for 5 years, 160 visits, last login: a few hours ago
 Hermitage,Davidson,TN
 $60 per month
 about 18 days
 "Great Download Speeds, Stable Connection, Great Service"
 "HD Picture Quality is awful, Low upload speeds, Long lead times for install"
 "Excellent internet service, Good SD TV alternative"
| Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I ordered Uverse in mid August and had to wait 2 and a half weeks for installation. A couple of days before the install a line tech came out and conditioned the lines, gave me a new drop and a new NID. I was scheduled from 11 - 1 and the AT&T dispatch center called me at 12 to proactively tell me that my tech might be a few minutes late. The prem tech also called me directly and gave me an arrival time. Once he arrived I found him to be extremely personable and friendly and had me up and running in 2 hours (my house is already wired with Cat5e).
I noticed immediately on HD that the picture quality wasn't comparable to my DirecTV HD picture. The picture was several shades darker and I noticed that in darker areas of the picture, the entire detail was lost into a black blob. I'm not a picky audiophile or anything but this was noticeable enough that both my partner and I could see it. Also I had been waiting for AT&T to resolve the audio drops with Dolby Digital but I noticed that I had that problem when hooked up via HDMI. All that in mind, I unhooked the TV boxes on Sunday and cancelled the TV portion.
I kept the internet. I have the Max12. It's the same price as Comcast for a similar package but it doesn't have a modem rental fee which is now $5 from Comcast. So I don't have power boost, but I'm saving $5/month. The speed is fast enough for me without power boost. I also like the fact that with AT&T the modem/router is all in one package. This cleaned up my network area a little bit by not having an additional item.
One more note about the TV. The SD picture quality is the best I have ever seen. On cable or satellite. It was crystal clear. Also the user interface was excellent. I think it's one of the best I've ever seen.
Overall I think Uverse has the capability of being an awesome product. Once they work out the HD issues, they'll have a great product on their hands. My gateway syncs at about 60mpbs so I think with pair bonding, there really will be no lack of bandwidth available for the foreseeable future.
Followup comments: | Forums » comments on review of AT&T U-Verse |
|
AT&T U-Verse
(56)
(39)
(16)
·
