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AT&T U-Verse page on DSLReports
Six Month Rating

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Review by Mr_A1 See Profile

  • Location: Dickson,Dickson,TN
  • Cost: $65 per month
  • Install: about 7 days
Good "Reliable when it works."
Bad "If something goes wrong with your sync, expect a blame game to start which will cause it not to get fixed."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)

U-Verse TV is okay if you want poor HD picture and no DD5.1 Surround Sound which AT&T took over 2 years to finally accept it as a major problem with no solution in site. I have since dropped the TV service for these reasons since there are better options out there. The Internet service is now going down the drain since AT&T has decided to nickel and dime the customers by implementing a 250 GB hard cap on the service in order to make more money. If you have a sync issue, do not expect it to get fixed quickly, because I had an issue that took almost 8 months to be fixed since a blame game between the equipment and the lines was in play. It was ultimately the port at the V-Rad which is what I asked to be checked at the beginning of the issue based on line stats. Overall, AT&T promised to have more competition when allowed to merge with BellSouth, but the only thing that is happening is the old AT&T monopoly coming back. We can only hope that a judge or the feds will realize this soon and break it back up.

Update: No longer have UVerse due to new 'because we can fees' with no formal notice, so I dropped Internet for Comcast since you better speed for the price; dropped UVoice for a return to Vonage Basictalk Plan which is greatly cheaper for similar quality and truly unlimited voice.

member for 10.9 years, 3777 visits, last login: 1 days ago
updated 1.9 years ago