 Review by Jon 
member for 12.3 years, 5780 visits, last login: a few hours ago
updated 2 years ago
 Lisle,Dupage,IL
 $119 per month about 15 days "Solid, Tons of features" "None Yet" "I love it!"
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Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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• What other options did you consider for broadband.
None. Previously had DirectTV and AT&T DSL for about 8 years and was happy with them.
I was waiting for this service to be available before changing.
• What SPEED/package did you order, at what monthly price?
U200 and 6meg internet service. I was able to get about the same amount of channels and faster internet then with my old set up for about $10 less per month.
• How was the order & install process?
Order and install went great. I ordered on line and got the $200 cash back promo. Got a Visa gift card in the mail about a month later. The install went well. Between the guys here in the direct forum And a very helpful area manager my install was monitored closely and what few problems they ran into they were able to fix on the spot.
I ran all the cat5 and new coax prior to the installation so they only needed to make a few connections when the time came.
• What brand/model was the supplied equipment?
-3 set top boxes: All Cisco IP330HD and 1 DVR. Also Cisco
-2Wire 3800 HGV-B residential gateway
• What good or bad experiences most struck you?
The only bad experience I've had so far was when some guys digging a few houses down cut my line. AT&T got that fixed the next day.Other then that, the service has been rock solid and I have had no problems.
Update:5/1/2011
Nothing of interest to report really, System bugged me for an update so I thought I would. I upgraded to the 12 meg internet a while back. I use it daily for playing online with my PS3. Service has been basically flawless since install. So there ya go! Still love it. Now stop bugging me, system. 
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