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Review of AT&T U-Verse (fiber)


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Six Month Rating

Reviews:
775 reviews (426 good) (153 bad)
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Review by slckusr See Profile
member for 10 years, 2567 visits, last login: a few hours ago
updated 1.3 years ago

  • Maumee,Lucas,OH
  • Contract price not specified.
  • (12 month contract)
  • about 7 days
  • "Fast Solid internet connection"
  • "Billing transition from DSL+ Pots"
  • "Faster than DSL connection is just as stable."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Its been about a year now that ive been using this U-Verse. The connection is just as solid as my DSL was, i have not had any outages strange slowdowns or any other complaints related to the actual line.

The only real issue i have with them, is the whole contract thing they didnt put it on my account for 7 months after i signed up during which time i had to call and request they fix the bill consistently. They also added the contract for 1 year term starting 7 months later.

Comments:
uuseeaye

join:2011-01-13
Blue Springs, MO

Great info

Thanks for the information about your transition, especially the billing problems. I'm also interested in "upgrading" from ATT DSL to Uverse internet, but was just on the phone with an ATT rep that told me I couldn't go from ATT DSL to Uverse internet only, that I'd be required to subscribe to Uverse TV, too. I told him that I spoke with a rep 2 days ago who said I could, and the ATT website shows I could order it a la cart, but he said they were both wrong. After this frustrating experience, I'm ready to give Comcast internet a try and switch the phone to Ooma.

guest

@112.198.78.x

Re: Great info

hi there.
i used to work for uverse and im telling you now that YOU CAN TAKE ADVANTAGE of uverse internet service alone through different set up.They call it ipdslam hsia only. They offer self install kit for internet subscriber only. what you need to be certain about is if uverse is really available in your area. what i suggest that you do is better yet talk to tech support first since they pretty much now exactly how the set up will go before you spoke with their sales department. So you will be enlighten. Again ask for tier 1 or tier 2 support before talking to sales ok.
Dumaine

join:2010-12-05
Detroit, MI

I made the switch and happy I did!

lemme sum this up short and sweet. Comcast HSI is smokin, ATT internet (DSL and Uverse) sucks. This is comming from expierence!

anon1111111

@sbcglobal.net

Re: I made the switch and happy I did!

Probably cause you're one of the few left in Detroit.

NightBreed

join:2010-03-01
La Porte, IN
kudos:1
I would love to see the facts you have to support your highly educated and grammatically correct statement.

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