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AT&T U-Verse page on DSLReports
Six Month Rating

Reviews:
bullet 882 reviews (471 good) (182 bad)
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Review by Mem See Profile

  • Location: Memphis,Shelby,TN
  • Cost: $170 per month (12 month contract)
  • Install: about 6 days
Good "good steady speed for the price, reliable connection"
Overall "bundle pricing good, service is very good"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Update 5/22/11, 2 months since install: Everything has gone well with TV/Internet/Phone service. TV (U450) is giving clear pictures with no problems. Internet speed is stable and consistent with throughput around 11.5/1.3 for 12/1.5 connection. No static on phone (prior to VOIP there was some during any rain). Overall a good experience for the price.

I was with AT&T DSL and upgraded to a U-verse bundle on the 12/1.5 Mbps Internet speed package. Install techs (inside and out) were professional and efficient. After 10 days everything is working fine. Pricing (even without the initial discounts) for Internet, phone and TV is less than what I had with AT&T and DirecTV together. Gateway is 3801HGV with a Cisco IPN4320 DVR and Cisco IPN330HD STB's. The new NID has a Cat5 run to the gateway then Cat5 to DVR and coax to two STB's. Since it was a bundle install it took about 4 hours.

The price quote I was given by sales rep and signed up for was less than what AT&T had for billing but one call and the original pricing was honored. Price listed at the header of the review is for Internet only. So far so good.

member for 12.5 years, 5190 visits, last login: a few minutes ago
updated 3.1 years ago

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