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AT&T U-Verse page on DSLReports
Six Month Rating

bullet 901 reviews (482 good) (188 bad)
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Review by bruzzes See Profile

  • Location: Euclid,Cuyahoga,OH
  • Cost: $197 per month (24 month contract)
Good "Sorry, could not find anything good to say about them"
Bad "Worst nightmare of my life."
Overall "I will switch back to Time Warner"

Took 13 hours to install.
Technician could not configure E-Mail.
Supervisor cancelled a tech visit costing me the loss of a day's pay.
Slow connection to Internet and phone line.
Canceled cell phone and was told I need to pay 94.00 cancellation fee, but had a 40.00 credit. Received bill that was over 150.00 dollars.

Worst customer service and am so dis-satisfied, I will switch back to Time Warner.

member for 13.7 years, 2178 visits, last login: 33 days ago
lodged 3.3 years ago