Review by bruzzes
Good "Sorry, could not find anything good to say about them"
- Location: Euclid,Cuyahoga,OH
- Cost: $197 per month (24 month contract)
Bad "Worst nightmare of my life."
Overall "I will switch back to Time Warner"
Took 13 hours to install.
Technician could not configure E-Mail.
Supervisor cancelled a tech visit costing me the loss of a day's pay.
Slow connection to Internet and phone line.
Canceled cell phone and was told I need to pay 94.00 cancellation fee, but had a 40.00 credit. Received bill that was over 150.00 dollars.
Worst customer service and am so dis-satisfied, I will switch back to Time Warner.
member for 13.7 years, 2178 visits, last login: 33 days ago
lodged 3.3 years ago