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AT&T U-Verse page on DSLReports
Six Month Rating

Reviews:
bullet 895 reviews (476 good) (187 bad)
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Review by puppers See Profile

  • Location: Sacramento,Sacramento,CA
  • Cost: $29 per month
  • Install: about 2 days
Good "Simple upgrade from DSL to U-Verse"
Bad "Order coordination could have been better with DSL being down for 1 day due to transition."
Overall "Great value for the money. Twice the speed at 25% cheaper for me."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Service has been great the past few years on DSL. I'm in Sacramento and am only 300 ft from my CO. Super fast connections all the time. Updated 12/2011 to U-Verse Internet. They were able to switch from DSL with only 1 day down. 12mb/1mb for only 29.99 with no contract.

The only complaint I have is that customer service has been outsourced (difficult to understand them at times) and the people handling problems just read from a script.

member for 14.5 years, 3428 visits, last login: 2.9 years ago
lodged 2.9 years ago

Comments: