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AT&T U-Verse page on DSLReports
Six Month Rating

Reviews:
bullet 896 reviews (478 good) (187 bad)
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Review by Inspiron 530 See Profile

  • Location: Bakersfield,Kern,CA
  • Cost: $170 per month (12 month contract)
Good "Bundled service, TV, Internet access, and digital land line phone"
Overall "Overall pretty good service."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·Bright House
Broadband speed selected is up to 18 Mbps downstream and up to 1.5 Mbps upstream. I check it every day and the speed has been pretty consistent.

member for 2.8 years, 753 visits, last login: 217 days ago
updated 1.6 years ago

Comments:

Merocrat

@75.75.209.x

Beware! Watch you bills!!

I have had a TERRIBLE experience with AT&T Uverse. I have been arguing my bill for months now and every single Rep that I talk to comes up with a different number owed. Shouldn't there be one amount if this is legit???? I have asked to speak to a Manager several times and have waited days with no call back that was promised to me. I just took the AT&T Uverse survey and was asked to be called back. I spoke to the Rep that called me and she actually hung up on me while we were talking. Is this how you handle your customer service? I didn't get loud on the call at all. I was just trying to make my point and she hung up on me. I can't believe that you are still in business. I have never been treated this poorly by a service provider. I have had nothing but problems since I have signed up with you. What will it take to get to the correct person that will help me solve this billing issue so we can part ways?? Doesn't anyone care at AT&T Uverse? I will be warning everyone I know that they should think twice before using your service.