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AT&T U-Verse page on DSLReports
Six Month Rating

bullet 915 reviews (491 good) (190 bad)
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Review by HomerHohndl See Profile

  • Location: Bonner Springs,Wyandotte,KS
  • Cost: $190 per month (24 month contract)
Bad "no good"
Overall "i quit at&t"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

The sales man lied about fiber optics to our house. We have had 3 failures in 3 months. Customer service is very hard to reach. They can't be reached in the evening by phone. Customer service called at 11 pm to reschedual a serice call. I was asleep. The tech spent 3 hours replacing equipment that was new 3 months ago. It all failed again 5 minutes after he left. I have no patience for this type of inadiquate service. I am goin back to Time Warner

member for 2.9 years, 1 visits, last login: 2.9 years ago
lodged 2.9 years ago