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AT&T U-Verse page on DSLReports
Six Month Rating

bullet 895 reviews (476 good) (187 bad)
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Review by CmmTch See Profile

  • Location: High Ridge,Jefferson,MO
  • Cost: $30 per month
  • Install: about 5 days
Good "Ordered on 7-16-12 with DD of 7-20. On 7-20 am it's in and works great."
Bad "Nothing bad"
Overall "Upgraded from Uverse VDSL Pro 3M to 18M. Very happy with the service"
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

I ordered Uverse HSI 3M Pro self install ($30 per mo, no term, employee) on Monday 7-16-12, internet only, not phone or TV. Was given due date of Fri 7-20-12, received the equipment on 7-18-12, a 2wire 3600HGV 4 port modem/router. The tech showed up at 10am, appointment time was 11a to 1p. He wired at the NID, had to go back to the SAI to fix cross connect from the PG to the VRAD for dial tone both services where up at 10:45am.

I asked him about the "do not connect your modem until 8:00pm on due date" verbiage in the Uverse documentation, he said your connection is up right now and you can set up the modem and register. I did that and used my existing ID to register and all is working great.

Also the tech put a VDSL2/POTS splitter on at the NID for me, I already had a CAT5 homerun for the computer.

8-24-2014 Have upgraded to 18M down (speedtest shows 21.9M down, 1.9M up »www.speedtest.net/index.php) very happy with the service. Also using the wireless from the 3600HGV for a laptop upstairs which is working great too.

member for 12.3 years, 1979 visits, last login: 4 days ago
updated 95 days ago