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AT&T U-Verse page on DSLReports
Six Month Rating

Reviews:
bullet 892 reviews (474 good) (185 bad)
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Review by (hidden by request)

  • Location: Sherman Oaks,Los Angeles,CA
  • Cost: $80 per month (12 month contract)
Good "None"
Bad "3 missed appointments- never installed"
Overall "Do not order AT&T Uverse services"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

ATT UVERSE is a hoax and the absolute worst company to ever deal with.
they sold us their services, set up 3 appointments for installation and
failed to show up all 3 times. When we spoke to an escalation supervisor
we were told that the appoinments were made in error and that the
service was not available in our area. I would discourage anyone from
ordering any service with ATT UVERSE.

(review was emailed from domain partyplannersusa.com)
lodged 1.7 years ago

Comments:
etaadmin

join:2002-01-17
Dallas, TX
kudos:1

Could be worse

Look at it this way, you could have ended up with a sub-par service if the installer showed up.

'Installation no shows' usually mean that:

  • You are too far from the 'box'.

  • The infrastructure in your area is in really bad shape. +80% of the time

  • Unlikely but can happen, there are no more ports in the box



You haven't missed anything.

David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101

if you wish...

I can check on and see if service is available, Send me a message or send me an email by clicking on my name "david" at the left of this post.

Thanks
david