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AT&T U-Verse page on DSLReports
Six Month Rating

Reviews:
bullet 872 reviews (468 good) (181 bad)
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Review by OcLpRk8699 See Profile

  • Location: Oak Creek,Milwaukee,WI
  • Cost: $49 per month (12 month contract)
  • Install: about 12 days
Good "Good up-speed"
Bad "Down speed doesnt compete with RR for the price"
Overall "Get road runner"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings below consensus)

It took roughly 12 days to get a service tech out to install the service, which was plugging a modem into the wall.. This service has less than savy pings. Roughly 70-80 constantly. Cant use xbox live with it. Tends to skip out and crash games all the time. The only real thing its good for is p2p transfer.

member for 11.3 years, 423 visits, last login: 189 days ago
lodged 1.1 years ago

Comments:
TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath

12 days

if it took 12 days to get an install date; it sounds like you opted for professional install and not self install as that does not take 12 days. Also if you are having problems, you should try the Direct Support here on BBR and actually talk to tier-2 for support. 80ms for pings will not crash xbox live or any other game either. And it is within what most companies call "average/fine".

juggalo9er

@bhn.net

Re: 12 days

wow i work for a cable company and the highest i have ever seen was 35 ms....80 is acceptable where?

David
hours are m-th 1130-10p central
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:98
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice

Re: 12 days

Actually anything at or below 100-150ms- see links below. These came up in google's top search. There are quite a few that contend it depends on the server, application/game, and routing to server.

Links to information:

»www.giantbomb.com/pc/3045-94/for···-402543/

»www.techspot.com/community/topic···g.43185/

»forums.anandtech.com/showthread.···=2176896

Seems like anything "decent" would be at or under 100ms while playable is anything under 150ms. Though as most contend, it depends on application. There are some that have pings that can't be higher than 70ms. There are others that commented that it could be 300ms before problems ensue.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
TBBroadband

join:2012-10-26
Fremont, OH
Reviews:
·AT&T U-Verse
·MegaPath
It's acceptable on any dedicated leased line and on many major MSO networks. And if you work for an ISP you would know that once the traffic leaves the network to the Internet or transfers to another backbone provider; not a thing the actual provider can nor will do about it.

David
hours are m-th 1130-10p central
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:98
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice

Re: 12 days

said by TBBroadband:

It's acceptable on any dedicated leased line and on many major MSO networks. And if you work for an ISP you would know that once the traffic leaves the network to the Internet or transfers to another backbone provider; not a thing the actual provider can nor will do about it.

exactly.... as they tell us, if it leaves the network at or under 40-45ms that is considered service level meets for business, and for residential there isn't any guarantee, but general tech acceptance is at or under 150ms inside network.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!

Christoph3r

@ohio-state.edu

Re: 80 ping "fine"

I have a different ISP (WOW) and I often find pings around 50 or so, but either it's not "steady" enough or even 50 is just too high?

If I was getting 80 I would not consider that "OK" and I would be looking for a new ISP.

In Vermont the government is supplying gigabit up/down for ~$30 a month. Why can't ISPs even do that in population areas that are 10x denser?

David
hours are m-th 1130-10p central
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:98

as Tbusiness said

we are here to help. there are direct form links on my page (click my name at the left) and we can get it all fixed up.

Thanks
David

AnonPing

@sbcglobal.net

Acceptable Ping Times

Here is a more realistic description of acceptable ping times:

»www.hupitgaming.com/forum/16-hel···4#397826

The links in David's post are for pings to game servers, not to your ISP gateway or ISP DNS servers. Those ping times should be below 30 ms.