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Great customer service and technical support overall. Only issues I have is a high ping I had 10-14 ping with my previous provider now I have around 25-30 which to some is not a big deal but I mostly use my internet for gaming. Also my XboX One doesn't receive the full speeds which on speedtest it shows 47mbps I get about 20-30mbps with a 140 ping on previous provider I get around 20-30 ping and the full speeds I paid for. Both are connected through ethernet cable. Technician is coming today hopefully fixes the issue. UPDATE: I decided to cancel the service they did offer me 1 year contract $47 for 45mbps but I don't want to be tied down to a contract. member for 9.8 years, 984 visits, last login: 5.4 years ago updated 9.7 years ago |