Review by jcodling
Good "CSR was knowledgeable, friendly, and helpful."
- Location: Sarnia,ON
- Cost: $62 per month
- Install: about 7 days
Bad "None really."
Overall "Good value. Excellent customer service so far."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Coming from a Bell DSL line of barely 5 Mbps/500 Kbps which had problems for 5 months prior I am more than happy with my new service with Start. I had questions when I called to order and the customer service rep answered all of them. Some of them before I asked them.
I ordered the 15/1.5 Mbps with 300 GB of usage. I get 20/2 Mbps and have no worries about my usage.
The installer came and ended up having to run a new line for this. I was told by him that the line will be trenched in after the winter. I have had no issues at all.
After a month I like my service so much I purchased my modem so as not to pay the rental fee. For me that means I am locked in for the next 22 months to make that purchase worth it. I am that confident in this service.
Having a proper internet connection has opened up more services to my home. I have so much bandwidth that I can do multiple things at once with no worries.
I am one satisfied customer. That isn't easy to do with me.
member for 1.1 years, 24 visits, last login: 322 days ago
updated 357 days ago