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Six Month Rating

bullet 196 reviews (173 good) (3 bad)
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Review by jmck See Profile

  • Location: Ottawa,ON
  • Cost: $59 per month (month by month)
  • Install: about 5 days
Good "Great speeds and phone support"
Bad "nothing so far after a month"
Overall "Best cable provider in Ontario for package speeds and monthly cap size"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·TekSavvy DSL
Update: I've recently also purchased DSL 50/10 service, installation went smooth and my speeds are 50/10 as advertised:



I was previously with another TPIA cable provider but was very disappointed with the poor network performance, furthermore I was really excited to see Start get some of the newer packages in Ontario so I made the switch (45/5 package). Previously I had been stuck with 1Mbit/sec upload which was just terrible. I also had issues watching youtube videos in 1080p or streaming off twitch.tv on a constant basis, but I haven't had any of these issues with Start.

When placing the order with Start, I was glad I didn't have any wait time reaching their sales department, I was able to do a move order and was not charged any installation fee. I also received follow up calls to confirm my move and when my service had been moved over and activated.

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member for 4 years, 1281 visits, last login: a few hours ago
updated 1.5 years ago