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Review by jubenvi See Profile

  • Location: Sarnia, ON, Canada
  • Cost Contract price not specified.
Fast consistent speed - excellent support
None yet.
Extremely pleased
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Nothing but praise for Start so far.

Initial transfer from Cogeco was painless and received a call night of installation by Start support just to make sure everything was as I had hoped.

Since then speed has be fast and consistent with only minor outages which can happen with any ISP.

What really makes Start great is it's personal support. The few times I've talked to them, they've been supportive, helpful and quite personable.

There have been a few times that the Cogeco line Start uses for me has had hiccups. (Start -> Internet, Cogeco -> Phone)
I have an iPad with a data plan and contact Cogeco using there online submission form telling them service is down including phone service. I eventually get an email back saying please call in. How with no phone? Walk to a pay phone?

I contact Start using their online submission form, I get an email saying they will look into the issue and service has been restored shortly after.
I also get a call back hours later just to confirm everything is OK and still working right.


member for 17.3 years, 1043 visits, last login: 279 days ago
lodged 10.5 years ago