Review by camelot  - Location: Whitby,ON
- Cost: $55 per month
- Install: about 5 days
Good "Fantastic Customer Service"
Bad "Nothing so far"
Overall "Probably the best setup I could have asked for"
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I decided to switch from another TPIA to Start. I scheduled a transfer, however the previous provider botched it and disconnected me 3 weeks early.
I called Start and told them of the situation. My only option was to be setup sooner as a "new" customer. Fine. I need internet...let's go. During the subsequent calls for setup, they kept me informed, and answered the phone promptly. What a refreshing change.
I scheduled the tech for 5 days out. 10 minutes into my 3 hour window, the tech showed up, cleaned up my levels, tagged the line for TPIA and we're LIVE! He even left his Tech number, name and cell in case there were issues.
Thank you Start. It was an absolutely seamless setup. Happy to be a customer. Now the 150/10 is becoming tempting...
»www.speedtest.net/my-result/2995407603
member for 5.4 years, 1311 visits, last login: 1 days ago
lodged 8 days ago
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