Review by teddy
Good "Good service, friendly support, great price."
- Location: Kingston,ON
- Cost: $51 per month
- Install: about 30 days
Bad "I didn't switch sooner."
Overall "Switch today!"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I ordered their "Standard Cable Internet" for $39.95 + $5 modem rental. Switch from Cogeco, calling them first to get a cancellation date & Start to set an activation date. The date of switch over was a Saturday and painless.
Had my Start modem within a week, installation was a breeze. No tech needed, no phone call or anything. An agent called me the day of switch over to make sure everything went ok and asked if I had any questions/concerns which I did not. It was a nice touch to have them follow up with me.
150gb cap is a bit low. My understanding is that this is because Cogeco charges an arm & leg for TPIA services. I use Netflix regularly so I keep it at medium quality to avoid HD as a precaution. Overage is only $0.50/GB, half of what it was when I was on Cogeco.
Start doesn't meter upload data (good for Bittorrent) and there is an unlimited window between 2am and 8am which I use to schedule large downloads.
Have had 2 coworkers switch over and use me as a referral for a $25 credit each time.
My only complaint is not having switched sooner!
Update: July 2014. Still very happy, have referred more people to them now and everyone is very happy with the switch. Plan I'm on is no longer offered, but equivalent is $5 more with 50GB data. All plans now offer an unlimited option which was not the case when I signed up.
member for 12.8 years, 3201 visits, last login: 2 days ago
updated 163 days ago