Review by chakalon  - Location: Montreal, QC, Canada
- Cost: $56 per month
- Install: about 20 days
- Caps of 300 gigabytes/month
Customer Service: tech support, sales, etc.
None so far
Strongly, strongly recommended if available in your Montreal area
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
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I just moved to our new place and my wife and I were looking to save some money in our services. We were previously with Bell, I was paying $65 for 15/5, capped at 400GBs. Overall, I was not dissatisfied with Bell, but I gotta admit I had several connectivity and latency issues specially when streaming Netflix while using other devices. So, after looking for other ISPs we gave Start a chance because their prices looked attractive and had awesome reviews on this website. I called and schedule installation for April 2nd, I later called to change it to March 30 with absolutely no problems. Since I read most of the reviews on this page, I was pretty excited and with very high expectations and I have to say I am not disappointed so far. At first I was not getting the speeds I subscribed to, but after a 5-minutes call, they fixed it. I have performed at least 20 speed tests since then and I always get very high and constant speeds. Streaming Netflix while using other devices is not a problem anymore: (We have 3 laptops, a desktop, 4 phones & a PS4). It baffles me how these guys use Bell's lines and yet offer way better service and prices. I will be saving around 10 bucks and yet having better speeds and service, the 300GBs does not worry me because (1)with Start uploads do not count towards your monthly quota (2) they offer unlimited transfer window from 2am-8am and (3) we usually use around 200GBs per month, streaming Netflix almost everyday...So, overall I do strongly recommend Start to anyone.
member for 9 years, driveby review (so far)
lodged 9 years ago
