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Member review of Verizon Wireless Broadband


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read 95 reviews (31 positive) (32 negative)
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Six Month Rating

Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:


$64 per month avg ($29 to $160)

3 year trend

Review by stenman See Profile
UPDATED: 191 days ago
member for 2.7 years, 47 visits, last login: 109 days ago


Salinas,Monterey,CA
Business customer
$59 per month (24 month contract)
about 80 days
"great for travel in urban areas of US"
"slow speed, 5GB monthly data cap with $50/GB surcharge if exceeded"
"not a good choice for reliable internet access or speed"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    I have been using HughesNet satellite "service" for the past 7 years and hoped to switch over to EV-DO wireless broadband. I found that I had excellent signal strength at my home and signed up for service on July 25th. Nearly 2 months later I do not have service and can connect only when I drive into town.

    My nearest tower has had technical problems for the past 6 weeks and Verizon will generate a trouble ticket and then close it without resolving the matter or even bothering to send a technician out to check the tower. With only one tower to access I am totally at the mercy of Verizon's business practices which do not include providing timely technical support or repairs to problem towers.

    The 5GB data limit per month is also not overly generous, especially when compared to the 350GB cap by Comcast.

    Good for traveling and having Internet connectivity where you can leave a dead area and go to another or if one tower is down you may have access to a second tower. Otherwise it is not a reliable technology and Verizon makes the matter even worse with its dismal customer support practices.

    Although I spent over $700 for an external antenna, mast, roof mount, cable, and amplifier, and get excellent signal strength of -72db t -79, my download performance from my local tower is usually worse than dial-up with speeds averaging under 16Kbps over the past month. With EVDO you are a prisoner of the performance of your nearest tower. If you live near an upgraded tower you may get great performance but according to Verizon network support personnel my local tower is not slated for upgrade for at least another months at the earliest.

    [URL=http://www.speedtest.net][IMG]»www.speedtest.net/result/4781200···G][/URL]

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