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Verizon Wireless Broadband page on DSLReports
Six Month Rating

Reviews:
bullet 209 reviews (71 good) (70 bad)
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Review by shakawkaw See Profile

  • Location: Monroe,Snohomish,WA
  • Cost: $128 per month (24 month contract)
  • Install: about 5 days
Good "Speed"
Bad "Data caps, excessive overage charges"
Overall "Avoid as a main internet connection"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I used to be a Verizon employee installing FiOS, which I still think is the best thing out there for internet by a mile. Recently I moved to an area where the only options are satellite (no thanks), dial-up (hell no!), or a 4g solution like HomeFusion. I decided to give the HF a try. I am more than happy with the speeds. Often I will test around 27 Mb download over 17 Mb upload. This is awesome. What is not so awesome is a defect in the firmware of the "cantenna" that causes my connection to go down multiple times a day, sometimes for as long as 20 minutes.

Even with that known issue, by far, the worst part is that the highest possible monthly allowance is 30GB. As a main internet connection for two people, this just does NOT cut it. Even with scaling back on streaming there is no way we can stay below this limit, and at $10/GB, once you exceed it, the cost can be atrocious. To make matters worse, because of the great speed, you can literally eat through hundreds of dollars' worth of bandwidth in the span of an hour as I unfortunately just did when I made the mistake of installing a game on Steam that I thought was 1.5GB but was actually 15GB. Next time I opened my email I saw the 15 warnings there waiting for me at $10 a pop. Needless to say, I was NOT happy.

When I called VZ customer service they said there was nothing they were willing/able to do, and that I essentially just need to stay under 30GB to avoid paying any overage.

Bottom line - Avoid HomeFusion as your main source of internet connectivity unless you are seriously ok with using it to do nothing other than web browsing and email! Netflix, Steam, Vudu, Hulu, PlayStation Network or X-Box Live purchases......all of these things will become impossible to do affordably, and if anyone happens to decide to watch an HD movie be ready to shell out up to $50 with no chance of a mulligan.

member for 1.4 years, 1 visits, last login: 1.4 years ago
lodged 1.4 years ago

Comments:
whocares256

join:2002-03-10
Anna, TX

Verizon wireless

Are you on a grandfathered Verizon wireless cellphone plan with data? Can you get unlimited data on your cellphone?
corvette1963

join:2013-04-30
Everett, WA

Re: Verizon wireless

I Think so