Review by MIXZ1
Good "Reliable as a rock. No downtime at all."
- Location: Mexico
- Cost: $100 per month (12 month contract)
- Install: about 2 days
Bad "Expensive compared to US providers. 10 Mbs is 76 USD a month but includes a comprehensive telephone plan; free Mexico and US"
Overall "In response to market Telmex has doubled speeds without raising prices. Hooray for competition. Fiber-Optic is rolling out"
|Pre Sales information:|
Value for money:
I log in at DSL reports as MIXZ1. I live in Cancun, Mexico and about the ONLY
ISP is Prodigy Infinitum, which is actually an arm of Telmex, the virtual telephone monopoly in Mexico. There is service available from the local cable operator, but they do not have cable in the area I live in.
ADSL 10 mbps is now 76 USD per month but includes a telephone plan that features unlimited calling to Mexico and the US and really inexpensive rates to Europe. There are lesser priced tiers of 3 mbps and 6 mbps. Fiber with up to 20 mbps is being rolled out downtown but there have been teething problems. Eventually fiber will replace ADSL throughout the service area.
When the bump to 10 mbps service rolled out there was an issue with their routers getting saturated as the day progressed, so that my 10 mbps connection slowed to little better than dialup by noon, but returned to normal at midnight. It took 3 weeks to get the issue under control, but they did and it's been fine since. I have 10 mbps down and about 1 mbps up 24/7. Exact numbers on a just-conducted speed test were 9.81 down .82 up.
Service is expensive by US standards. Reliability is excellent Support has gotten much better and is needed very infrequently, Current equipment is a 2Wire 2701 modem-wireless router with custom firmware. There have been issues with the wall-warts for these and service generally swaps the whole unit instead of replacing the PS.
I continue to benefit from an early promotion. I continue to receive service improvements at no cost, the recent doubling of my 5 mbps to 10 mbps being an example. I don't expect an increase when the fiber roll out reaches me. Frequent promotions will lower prices for everyone.
member for 12.9 years, 3646 visits, last login: a few hours ago
updated 74 days ago