Review by ChuckIL9  Posted: 333 days ago member for 2.9 years, 558 visits, last login: a few hours ago
Peoria,Peoria,IL
$3 per month (12 month contract)
about 5 days
"Low Cost, Cool Gadget"
"Software Compatibility, Frequent Outages, Computer Must Be Running"
"It has potential, but it's a bit buggy right now."
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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I bought a MagicJack because it looked like a cool little device that could save a lot on long distance bills. I already have a VOIP provider that I am happy with, but I thought if this gadget worked out I could dump them and save a lot of dough. The first thing I found is that the install didn't go as smooth as I would have liked. My computer is loaded with video and audio editing applications, and the MagicJack didn't seen to like what was on my system. After playing around a while, I was able to get it to work for a few days in a row, but then the softphone would die, and I would get frustrated. If the computer rebooted, it would hang unless I removed the MagicJack. Even when it did work, I would frequently get the "all circuits busy" message when calling during peak times. After a while I gave up and gave the device to my brother in-law, who didn't have much better luck than me. Right now I think it's sitting in a drawer somewhere. Best of luck to them, and I hope they get things worked out. It just wasn't worth saving $200 a year on VOIP bills at the cost of reliability. It seems that there are customers who have the device working with little issue, so I don't know that my experience is typical. Take it for what it's worth, another anonymous opinion on the internet.
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