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Member review of magicjack.com


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Reviews:
read 100 reviews (76 positive) (9 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$2 per month avg ($1 to $4)

3 year trend
Review by TraderEd See Profile
UPDATED: 1 year ago
member for 5.8 years, 460 visits, last login: 121 days ago


Marietta,Cobb,GA
$4 per month (12 month contract)
about 3 days
"Cheap dial tone with local number"
"Not plug & play. I had start up issues. Must be plugged into PC & PC left on to work. No number porting yet"
"Too soon to tell but appears to be exceptional value for the money, if they don't become the next SunRocket."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·VOIPo
    ·Broadvox Direct
    ·ViaTalk
    ·Packet8
    There were issues getting the service to work properly on my PC. After reading threads on DSLR and researching elsewhere on the net, I was able to resolve initial issues.

    Call quality better than cell phone and comparable / better than P8 & ViaTalk.

    Total cost for adapter & 1 year service $46.90. Can renew 2nd year for $19.95. When they allow number porting I will probably bring one or two numbers from P8 & one from VT (my fax number).

    I probably will never have a single VOSP due to the nature of the beast & low cost of VOIP services.

    Followup comments:
    view 1 comment

    JeffJB

    @bellsouth.net

    No real support, variable quality and bad intl long distance

    Obviously value is good, but variable quality calling out= often have to call out multiple times (1 to 5) to get acceptable quality especially the few international calls I was able to get through (never got through on certain numbers and I believe they have challenge with their LD company and do not track problems reported).

    I emailed the company for over 6 months about certain international calls not going through. I chatted with customer support - they would type answers from other customers into my request.

    I even tracked down an executive email and was told (by another person) on the first email they would resolve and then no more responses.

    Only using as a backup to my backup.
    permalink · 2008-10-15 18:27:45 · Print · Reply to this
    Forums » comments on review of magicjack.com

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