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Review of magicjack.com (voip)


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Six Month Rating

Reviews:
149 reviews (104 good) (22 bad)
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Review by abitbent See Profile
member for 9 years, 198 visits, last login: 21 days ago
updated 108 days ago

  • Brantford,ON
  • $1 per month
  • (12 month contract)
  • about 7 days
  • "Cheap."
  • "Call quality and hidden charges for Canadians"
  • "Tired of the call quality and hidden fees."
Web-site:
Ease of Installation:
Call Quality:
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Value for money:
(ratings match consensus)

I was just looking to drop my Bell Canada land line. Everyone in the house has a mobile phone and I was paying an additional $80/month on a Bell land line with a few features.

Considered Vonage however I didn't like the fact that monthly credit card transactions was the only way to pay.

I've had MJ now for about 3 years and admittedly I'm getting tired of it. I mean you still can't beat the price but I've found call quality has dropped off within the last year. It's hit and miss.

I upgraded to the MJ Plus which plugs right into the router so the whole thing with needing a pc on 24 7 is not an issue any longer.

The yearly charge is $29 which is still dirt cheap, but they surprised me with also charging me and additional $10 each year for a "premium" number. All Canadian numbers are considered premium.

I went a couple of years without paying this, then all of a sudden MJ notified me that although I was paid for the service for the year, I'd lose my number if I didn't pay the premium for a Canadian number.

To me, this was a little underhanded and a little snake oil slick.

Still, the price is cheap but if I'm now looking at approaching 50 bucks a year, I may as well pay a few extra bucks for better call quality with another voip based system

I think I'm going to cancel MJ this year, I'm sort of tired of it.

Comments:

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