Review by dslrep0990
Good "Easy to install"
- Location: Brighton,Suffolk,MA
- Cost Contract price not specified.
Bad "Everything else"
Overall "Steer clear of MagicJack!!"
Ease of Installation:
Value for money:
(ratings below consensus)
MagicJack is a good idea but the company that's behind it is terrible.
Let's see... dropped calls, appalling call quality, misleading advertising, total absence of customer service (the best you can hope is a "live chat" that will have you wait forever for responses or an email "support" service that's beyond inept), insufficient bandwidth (you'll get lots of fast-busy signals if you call abroad), mandatory adware that comes included in their software, calls are charged as soon as you start dialing (you should only be charged for actual call time once the connection has been established, not for when you dial or when the line is ringing), and finally their web site which provides no really useful information. This is a 100% unresponsive company.
Adding insult to injury, when the software of the MagicJack gadget runs afoul (it does happen often) you are automatically redirected to the MagicJack home page, where an aggravating video of the daughter of the CEO speaking in an affected tone of her Dad the inventor of the MagicJack and her two puppies Magic and Jack plays automatically and will finish to make your day time and time again...
PASS ON THIS LOUSY COMPANY, THERE ARE OTHER, MUCH BETTER VOIP SERVICE PROVIDERS OUT THERE!!!
member for 4.7 years, 1 visits, last login: 1.5 years ago
updated 1.5 years ago