dslreports logo

Review by MJ_Stinks See Profile

  • Location: undisclosed location
  • Cost Contract price not specified.
When it works, it's okay
Had to replace two power adapters and the entire device as well
If you want lousy customer service, MagicJack is the place to be
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Very disappointing, unreliable service. Two power adapters had to be replaced. Now I have to replace the whole device. Cannot talk to a human being, just chatting.

Pre-canned responses when you complain. I guess when you've heard so many complaints before, you can just copy and paste responses in your chat session.

The "magic" part about Magic Jack is that you get what you pay for.

Buyer beware.

member for 8.9 years, driveby review (so far)
lodged 8.9 years ago