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Baja Broadband page on DSLReports
Six Month Rating Unavailable
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bullet 14 reviews (5 good) (6 bad)
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Review by (hidden by request)

  • Location: Saint George,Washington,UT
  • Cost: $148 per month (24 month contract)
Good "Excellent 24/7 tech support"
Bad "75% rate increase without notification"
Overall "Baja cable, ISP, and Phone service package not competitive with competition"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:

I signed up for Baja Broadband 18 months ago on a two year contract.
Now, 6 months before that contract ends,
they raise my triple play rate (broadband, phone, and cable TV) from
$88 per month to $148 per month. They
offered no written or email notification. The 75% rate increase came
right out of the blue. The local sales office
refuses to lower my rate. I'm filing a complaint to the FCC and
local Better Business Bureau. Do not initiate
service with Baja Broadband. They do not honor their contracts.
They do not give proper notification of rate

Ron Smith, St. George, UT

(review was emailed from domain bajabb.com)
lodged 3.2 years ago