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SHENTEL page on DSLReports
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Review by SamTheMan See Profile

  • Location: Forest,Bedford,VA
  • Cost: $191 per month
Good "Fast internet, Excellent Phone Quality"
Bad "Expensive HD Service"
Overall "Great local cable company. Great speeds, good reliability, etc"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

UPDATE: 13 FEB 2012

- HD Selection, while decent, is not worth the $90 per month I pay for TV. We are (most likely) switching to one of the 2 Satellite companies for TV.
-Internet is still as fast as ever, averaging about 14.5 mbps down and 3 mbps up (and very reliable)
-Phone has been very constant and good
-Service has only gone out 2 times total. and for 5-10 mins at that.

In all, as a comparison with Verizon DSL and Phone, Our internet has gone out 2 times vs countless times with Verizon, mainly because of equipment failure at the node.
Total bill: $191
------------------------------------------------
Came out and installed within the time period stated.

One issue is that the installer did not go through any of the features or tell me how to use the HDDVR, or explaining other features. He also did not run a test to see if I was getting the speed that I am provisioned to get.

I am ~1 mb off of my speed of 15 mbps.

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member for 6 years, 14 visits, last login: 1.4 years ago
updated 2.3 years ago

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