Review by gigahurtz  - Location: Palm Coast,Flagler,FL
- Cost: $28 per month
- Install: about 8 days
Good "Good price, customer service was great!"
Bad "Call Quality OK - Not as reliable as POTS!"
Overall "Great POTS alternative, porting your number is a snap ( 1 1/2 weeks)"
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(ratings match consensus)
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++UPDATE: 2/25/07
I recently made the switch back to POTS (Bellsouth/AT&T) due to many call quality/reliability issues with my Brighthouse line. I had them come out a few times but it seems to be a problem in the area (too many customers in a short period of time). I spoke with several people who have their service and they were frustrated as well.
Problems I had:
1. Sometimes didn't get a dial tone when picking up my phone.
2. People didn't hear me but I heard them.
3. Not as reliable as Brighthouse claims.
4. Echo
I won't be switching back as i'm happy with Bellsouth. I was able to get a great deal since i'm switching from Brighthouse.
++UPDATE: 5/5/06
Just recently, Brighthouse unveiled a "Unlimited Florida" plan which gave you unlimited calls to anywhere in Florida (instead of the entire US). This works perfectly for me and it's only $28.99 a month. I use my cell phone for long distance calls so I didn't need it on the phone. It dropped my bill from $39.99 to $28.99. Service has continued to be flawless and I am slowly converting family to Digital Phone. I was a VoicePulse customer and it doesn't even compare (VP was good but Digital Phone is great).
If it's available, get it!
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I decided to make the switch from VoicePulse to Brighthouse Digital Phone and couldn't be happier. My main problem with VoicePulse was 1) E-911 was non-existent in my area (and they didn't know when it would be available) and 2) I was having serious call quality issues with 50% of my upload being used (QoS enabled, ports forwarded, etc).
My Brighthouse Digital Phone has been excellent quality and very reliable. I have had no problems what so ever, installation was a snap and porting was very quick. I couldn't ask for a better overall experience activating my service.
I would recommend Brighthouse to anyone who is in the market for a good, reliable VoIP. As a primary phone line, you just can't go with the little guys.
member for 11.9 years, 4163 visits, last login: 1 days ago
updated 1.1 years ago
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