Review by louiedsl  UPDATED: 292 days ago member for 9.7 years, 27 visits, last login: 3 years ago
Orlando,Orange,FL
$168 per month
"Fast, mostly reliable."
"Expen$ive, antiP2P, tech support clueless."
"Best choice for this area."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
|
I had standalone Brighthouse cable in Orlando before moving to Volusia. It was fast and reliable. Since then I have ordered the triple-play of phone, internet, and cable from Brighthouse.
Although the service is good quality, especially for the area I live in, when there is a problem calling tech support can be a crapshoot. The quality of technician varies wildly from top notch professional to blithering idiot. You never know who is going to answer the phone.
My internet comes with a 'sticky' IP address that changes roughly every month, or occasionally whenever you change the MAC address of the connected router or PC.
Brighthouse is not above blocking ports to your favorite P2P apps. Almost all of the default ports have been blocked outright or throttled. Additionally it seems that transferring more than a certain amount of data within a set time period will throttle your connection as well. I have not verified this, but I have observed it several times, YMMV.
Followup comments: | Forums » comments on review of Bright House |
|