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Bright House Networks page on DSLReports
Six Month Rating

bullet 203 reviews (94 good) (58 bad)
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Review by against See Profile

  • Location: Valrico,Hillsborough,FL
  • Cost: $140 per month
Good "Only when it's working"
Bad "Tech support keeps no records of previous calls or tech visits."
Overall "Unreliable Connection - Internet and Phone."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Unreliable connection. Multiple service support calls and they seem to keep no record of previous calls; expect you to go through the same routine with bottom level helpdesk. Late technicians, technicians cancelling.

member for 10.7 years, 1304 visits, last login: 1.5 years ago
updated 2.5 years ago