Review by vonlogik 
member for 3.2 years, 3 visits, last login: 269 days ago
updated 269 days ago
 Ruskin,Hillsborough,FL
 $75 per month "It's better than dialup" "It's not much better than dialup" "If you play games or work from home, keep away"
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Upon moving to Florida, I gave Brighthouse/RoadRunner a try because my new neighborhood locks homeowners into their TV service at a discounted rate. My latency was horrible and throughput was usually around half of what I was paying for. Through many tests I found 99% of traffic was routed from my local area (Tampa, FL) to Dallas, TX, before ever seeing the light of day. No wonder my experience was horrible. Their staff (even the local network "engineer" I spoke with) were not in any way knowledgeable or helpful except in making the decision to cancel.
Verizon FiOS, on the other hand, has exceeded my expectations. Traffic is intelligently routed. Throughput is 90-100% of what I'm paying for in every test. To my surprise, I'm actually saving $2/month over the *discounted* Brighthouse rate (how is this possible???). With brighthouse I had 20/2 service (paid for, not actually receiving), FiOS is 15/5. I'm just thrilled with it all.
If you want to compare services, doing online speed tests are great but not always 100% accurate. Try doing your own FTP/SCP/HTTP large file transfer tests. Also do traceroutes to the servers you frequent. You will definitely see that FiOS is superior.
Comments:
  BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:86
3 edits | Sorry to see you go... Thank you for taking the time to post your review however I wish you had contacted me prior to making the swtich as it is likely I would have been able to resolve this to your satisfaction. If you change your mind feel free to reach out to me.
Also....tracerts are a poor measure of anything as you can only see the outbound path which is not normally where the problem is doing you absolutely no good as the inbound path from the server you are connecting will likely take a different path. FTP and the other methods you suggested are notoriously inaccurate because you have again no idea of the quality of the inbound path nor status or loading of the connecting server or if they are using any form of traffic management or load balancing.
Thanks,
Gary
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~
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