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Six Month Rating

bullet 203 reviews (94 good) (58 bad)
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Review by OmagicQ See Profile

  • Location: Bakersfield,Kern,CA
  • Cost: $110 per month (month by month)
  • Install: about 4 days
Good "Turbo is Fast,Fast, Fast!"
Bad "Netgear cable modem/gateway is ancient, sticky IP"
Overall "In my area Cable internet beats DSL internet for sure."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

*** Update 10/13/2012 ***

I got the Netgear replaced with a Motorola SBG6580 in bridge mode and I'm using a Linksys E900 Router. I had some issues with getting knocked offline that should be fixed. The tech that came out did a professional job and answered my questions and was patient with me when I thought things weren't going as I expected. Speed tests are good, I'm getting the service I'm paying for. If the review scale went higher I'd rate tech support a 6 if I could. I'm happy with the service, the only way I could be happier was if it was free.

*** Original review ***

Had existing cable service, ordered a HD box and Turbo internet. Both work great. My only issues are the ancient Netgear CGD24G wireless cable gateway the tech installed and the sticky IP.

The gateway works but I would have preferred a wireless N router since most of the high bandwith usage devices like my Roku HD, PC and Xbox 360 all have Wireless N and I'd prefer it if the IP address changed every once in a while. I'm not paying for a static IP, I don't need a static IP, but I'm sure all the data mining services on the internet love it. I guess I could always use a VPN service that issues random IPs if I really wanted too.

Internet installation was a breeze, the tech came out and installed a splitter on the existing cable then run a cable from the splitter to the gateway. He verified the internet was working and I did a speedtest, got something close to 18/2. The HD box was also easy, just plugged the necessary cables in and it was good to go.

Compared to the DIY approach with dsl, I didn;t have to fiddle with any settings or go through some installation process, the tech did it all. All I really had to do was sign the paperwork when he finished.

member for 11.3 years, 1172 visits, last login: a few hours ago
updated 2.3 years ago


BHN Staff
Saint Petersburg, FL

Glad to have been of service...

Thank you for taking the time to update your review...if there is anything you need please let me know