Review by OmagicQ
Good "Turbo is Fast,Fast, Fast!"
- Location: Bakersfield,Kern,CA
- Cost: $110 per month (month by month)
- Install: about 4 days
Bad "Netgear cable modem/gateway is ancient, sticky IP"
Overall "In my area Cable internet beats DSL internet for sure."
|Pre Sales information:|
Value for money:
(ratings match consensus)
*** Update 10/13/2012 ***
I got the Netgear replaced with a Motorola SBG6580 in bridge mode and I'm using a Linksys E900 Router. I had some issues with getting knocked offline that should be fixed. The tech that came out did a professional job and answered my questions and was patient with me when I thought things weren't going as I expected. Speed tests are good, I'm getting the service I'm paying for. If the review scale went higher I'd rate tech support a 6 if I could. I'm happy with the service, the only way I could be happier was if it was free.
*** Original review ***
Had existing cable service, ordered a HD box and Turbo internet. Both work great. My only issues are the ancient Netgear CGD24G wireless cable gateway the tech installed and the sticky IP.
The gateway works but I would have preferred a wireless N router since most of the high bandwith usage devices like my Roku HD, PC and Xbox 360 all have Wireless N and I'd prefer it if the IP address changed every once in a while. I'm not paying for a static IP, I don't need a static IP, but I'm sure all the data mining services on the internet love it. I guess I could always use a VPN service that issues random IPs if I really wanted too.
Internet installation was a breeze, the tech came out and installed a splitter on the existing cable then run a cable from the splitter to the gateway. He verified the internet was working and I did a speedtest, got something close to 18/2. The HD box was also easy, just plugged the necessary cables in and it was good to go.
Compared to the DIY approach with dsl, I didn;t have to fiddle with any settings or go through some installation process, the tech did it all. All I really had to do was sign the paperwork when he finished.
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updated 1.5 years ago