|
Home | Reviews | Speed Test | Tools | News | Forums | Info | About | Join |
I originally signed up for Brighthouse RoadRunner 40/5 internet with digital phone service. I had initial internet connection issues, which were resolved by a software update of the integrated UBEE router/modem/phone device. However, we started having issues with the phone service. A tech came out and said that the integrated devices have been a problem and he replaced it with two units. I now have an Arris unit which handles the phone service and another Ubee device which handles the internet connection. Everything works perfectly now. I get 46/6 consistently on speed tests. Update: I upgraded from 40/5 service some time ago to 60/5 service. I also purchased my own modem and eliminated the Brighthouse phone service in favor of Ooma. This eliminated the modem rental fees. Some time later, I upgraded to 100/10 service. That recently was upgraded to 150/10 service. Overall, I am very pleased. Update 6/11/18: Brighthouse has been absorbed into Charter. With that being said, I was able to upgrade from 200/20 service to 300/20 service for roughly the same money. I am very pleased. I still use my own equipment. I am still internet-only. That may change in the future. I do miss the Brighthouse Direct forum and the tech support we had. I think they did an outstanding job. It was a great loss. The new Charter forum is not very useful without a company presence. member for 23.3 years, 6762 visits, last login: a few hours ago updated 5.7 years ago
|