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Review of Bright House (cable)


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Six Month Rating

Reviews:
137 reviews (58 good) (42 bad)
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Review by John97 See Profile
member for 12.5 years, 3174 visits, last login: a few hours ago
updated 159 days ago

  • Spring Hill,Hernando,FL
  • $95 per month
  • about 14 days
  • "Speed consistently tests higher, solid connection. Support has been great."
  • "Issues with original installed equipment, which have been resolved."
  • "After a few hiccups, happy with my service"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I signed up for Brighthouse RoadRunner 40/5 internet with digital phone service. I had initial internet connection issues, which were resolved by a software update of the integrated UBEE router/modem/phone device. However, we started having issues with the phone service. A tech came out and said that the integrated devices have been a problem and he replaced it with two units. I now have an Arris unit which handles the phone service and another Ubee device which handles the internet connection. Everything works perfectly now. I get 46/6 consistently on speed tests.

Comments:

BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82

Thank you

John,

Thank you for taking the time to review your recent Bright House Networks experience. If you need anything at all please let me know.

Gary

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