Review by John97
Good "Speed consistently tests higher, solid connection. Support has been great."
- Location: Spring Hill,Hernando,FL
- Cost: $102 per month
- Install: about 14 days
Bad "Issues with original installed equipment, which have been resolved."
Overall "After a few hiccups, happy with my service"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I signed up for Brighthouse RoadRunner 40/5 internet with digital phone service. I had initial internet connection issues, which were resolved by a software update of the integrated UBEE router/modem/phone device. However, we started having issues with the phone service. A tech came out and said that the integrated devices have been a problem and he replaced it with two units. I now have an Arris unit which handles the phone service and another Ubee device which handles the internet connection. Everything works perfectly now. I get 46/6 consistently on speed tests.
My Other Reviews·ooma
Update: I upgraded to 60/5 Lightning some time ago. It works very well. Recently, I dropped the Brighthouse phone in favor of Ooma and am considering upgrading to the 90/10 service.
Update #2: I went ahead and dropped the Brighthouse phone service to eliminate the modem rental fees, as I now have my own modem. I ported my phone number to Ooma and bumped my service to the 90/10 tier. It's a perfect solution for me.
member for 13.8 years, 3869 visits, last login: a few hours ago
updated 225 days ago
| |BHNtechXpertBHN StaffPremium,VIP
Saint Petersburg, FL
Thank you John,
Thank you for taking the time to review your recent Bright House Networks experience. If you need anything at all please let me know.