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Bright House page on DSLReports
Six Month Rating

Reviews:
bullet 190 reviews (87 good) (54 bad)
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Review by kasten See Profile

  • Location: Clermont,Lake,FL
  • Cost: $60 per month
  • Install: about 4 days
Good "Reliable, tests what is advertised, service"
Bad "Bundled HDTV DVR is somewhat outdated... record compression lacking"
Overall "No contracts, service staff very helpful with tech and package uestions."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

The ISP is new to the business but has done a great job. Installation took 45 minutes for HDTV, VOIP and Web. Hooked to household's 8-port DSL router. Very little degradation when accessing with multiple computers. Company offers to rent a cable modem for $5 a month extra. Not a bad deal considering owning is more expensive and why not let the CO fix the modem when it goes bad. Tested speeds average 34 down and 2.5up. Later purchased 60 down service. Descent security package offered, no spam as of yet. Option to purchase speed up to 90 down.

We have had one outage in the last 14 months. About 4 hours due to weather.

member for 12.3 years, 913 visits, last login: 1 days ago
updated 82 days ago

Comments:

BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:151

Thank you

For taking the time to review your recent Bright House Networks experience. If you need anything please let me know.

Gary