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Bright House page on DSLReports
Six Month Rating

Reviews:
bullet 153 reviews (71 good) (44 bad)
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Review by Swindled See Profile

  • Location: Tampa,Hillsborough,FL
  • Cost: $100 per month (12 month contract)
Good "Knowledgeable CS Reps & Quick Response Appointments"
Bad "Difficult Bundle Price Negotiations (Even With Local Competition)"
Overall "From Paragon Cable To BrightHouse Networks, A Well-Run Pay Television Provider With No Hassles (Such As Billing, Etc ...)"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

The Triple Play Bundle (Digital Cable, Internet (10/1), & Digital Phone Service) For $111.50. (2nd Set-Top Box)

I Was Disappointed BHN Started Charging For Their Modems But Every Company Does This So It Was Expected Sooner Or Later.

Upon Ordering The Triple Bundle, Two SA Explorer 3250 Set-Top Boxes Were Delivered Within 24 Hours Of Placing My Order.

Any Issues Are Handled Promptly By Their Customer Service Department, Often Same Day Or Within 24 Hours.

member for 32 days, 0 visits, last login: 32 days ago
updated 32 days ago

Comments:

SERVICE

@bhn.net

Service Times

Over 40 min. on hold for Customer Service, 1 1/2 min. for new service. This company is not interested in Customer Service. Scheduled service over an hour late and they set the scheduled time.

We need competition for cable service!