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Review by DeadSurvivor See Profile

  • Location: Tampa, Hillsborough, FL, USA
  • Cost: $124 per month (12 month contract)
  • Install: about 300 days
Decent Video Singles And BHN's Customer Representative Staff.
Pricing On Very Few Bundle Choices And Expensive Old Equipment.
Following This Model, Customers (Like Myself) Wil Come And Stay With BHN..
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Charter
UPDATE: (07/19/2015)
So Far, The Triple Pay Bundle's Are Decent Deals That Will Save Money (deal-wise).

Don't Get Me Wrong, I've Enjoyed Being A BHN Subscriber (Since But The "Rising Costs" Have SkyRocketed, Becoming Expensive (And This Heavily FelUPDATE: (07/19/2015)
So Far, The Triple Pay Bundle's Are Decent Deals That Will Save Money (deal-wise).

Don't Get Me Wrong, I've Enjoyed Being A BHN Subscriber (Since But The "Rising Costs" Have SkyRocketed, Becoming Expensive (And This Heavily Fell Onto The Middle Class.

The Only Answers I See Are Major Companies Lowering Their Prices (This Definitely Won't Happen). If Prices Don't Become Cheaper, Consumers Will Keep Their Money In Their Pockets, Living To Spend It Another Day On Something Else.

In Other Words, Please Keep Prices Low If You Value Your Customer Base)

---------------------------------------------------------------------------------- -----------------------------

UPDATE: (01/05/2015)
I have switched my Triple Play Bundle to Verizon. Upon reaching out to BrightHouse Networks multiple times, they would do nothing to lower my bill, which was going to increase in my next billing cycle ... Getting less or getting nothing extra exept a higher Pay Television Bill did not sit well for me.

If BHN would have left my pricing the same as it had been or even lowered my bill, I would still be a happy BHN customer. The high rental fee's on old equipment (two units dating to the very early 2000's and the other unit dated 1998) ... At $8.00 per Standard Definition Set-Top Box (with no DVR services), I felt ripped off.

With these issues, this is why I left BightHouse Networks for Verizon, which provided me new equipment (it still had that new car smell to it). So far, I have a two year deal with Verizon to lock in the programming price and I'm keeping my fingers crossed they don't raise prices every few months on their equipment.

When the two years is up, the TV/Entertainment pricing and options will be what makes my decision on which company I choose to give my business to. One Main Thing: BrightHouse does have one of the best customer service teams/representatives working for them and they do solve issues as quickly as possible.

---------------------------------------------------------------------------------- -----------------

I'm currently on the Triple Play Bundle (Television/Internet/Phone) for $100.00.

The Installer installed two set-top boxes in my home with ease ... no issues occurred.

My only issue is sometimes one of the boxes will not register but shutting the power off for 5 minutes then powering it back up usually corrects the error.

Thus far, I'm satisfied with the BrightHouse Networks services I'm subscribed to - at the price I'm subscribed to, as well.l Onto The Middle Class.

The Only Answers I See Are Major Companies Lowering Their Prices (This Definitely Won't Happen). If Prices Don't Become Cheaper, Consumers Will Keep Their Money In Their Pockets, Living To Spend It Another Day On Something Else.

In Other Words, Please Keep Prices Low If You Value Your Customer Base)

---------------------------------------------------------------------------------- -----------------------------

UPDATE: (01/05/2015)
I have switched my Triple Play Bundle to Verizon. Upon reaching out to BrightHouse Networks multiple times, they would do nothing to lower my bill, which was going to increase in my next billing cycle ... Getting less or getting nothing extra exept a higher Pay Television Bill did not sit well for me.

If BHN would have left my pricing the same as it had been or even lowered my bill, I would still be a happy BHN customer. The high rental fee's on old equipment (two units dating to the very early 2000's and the other unit dated 1998) ... At $8.00 per Standard Definition Set-Top Box (with no DVR services), I felt ripped off.

With these issues, this is why I left BightHouse Networks for Verizon, which provided me new equipment (it still had that new car smell to it). So far, I have a two year deal with Verizon to lock in the programming price and I'm keeping my fingers crossed they don't raise prices every few months on their equipment.

When the two years is up, the TV/Entertainment pricing and options will be what makes my decision on which company I choose to give my business to. One Main Thing: BrightHouse does have one of the best customer service teams/representatives working for them and they do solve issues as quickly as possible.

---------------------------------------------------------------------------------- -----------------

I'm currently on the Triple Play Bundle (Television/Internet/Phone) for $100.00.

The Installer installed two set-top boxes in my home with ease ... no issues occurred.

My only issue is sometimes one of the boxes will not register but shutting the power off for 5 minutes then powering it back up usually corrects the error.

Thus far, I'm satisfied with the BrightHouse Networks services I'm subscribed to - at the price I'm subscribed to, as well.

member for 10.5 years, 703 visits, last login: 10 days ago
updated 8.6 years ago

BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

1 recommendation

BHNtechXpert

Premium Member

Thank you...

For taking the time to review your recent Bright House Networks experience. If there is anything you need please let me know...

Gary

COCOFDX
@bhn.net

1 recommendation

COCOFDX

Anon

Service

I wish I can share the same experience you have I recently upgraded to lightning 150. My internet service at home is very spotty. I call the rep on the phone said he couldn't get any readings from the router he need it to send a tech. Which I waited no call no show.